Clarification Text on the Processing of Personal Data Obtained Through Membership, Contact Forms and Orders
VELİAHT TURİZM TİCARET LTD. ŞTİ. (the “Company”) processes certain personal data belonging to you — such as your name, surname, membership password, e-mail address, delivery address, billing address and mobile phone number — in order to fulfil its legal obligations under applicable legislation, in particular Law No. 6698 on the Protection of Personal Data, and to carry out collection, invoicing, order delivery and/or membership registration processes. Your personal data, processed on the basis of your explicit consent, will be processed and stored in an environment that is not accessible to everyone, provided it is not used outside the purpose and scope set out in this Clarification Text.
Purpose of Processing Personal Data
VELİAHT TURİZM TİCARET LTD. ŞTİ. processes your personal data for purposes including: planning and carrying out commercial activities; providing legally required information to authorised institutions and organisations; obtaining payment services for matters not directly provided by us and outside our area of expertise; delivering orders; carrying out collection transactions; creating your membership record; issuing invoices; resolving consumer complaints; sending commercial electronic messages where you have given your explicit consent; carrying out the activities required by VELİAHT TURİZM TİCARET LTD. ŞTİ., the TRIP SAVVY TRAVEL brand and the relevant legislation; planning and carrying out necessary audit activities; planning and carrying out corporate sustainability activities; protecting our company's reputation; managing request and complaint processes; and planning and carrying out corporate governance and communication activities. Your data is processed lawfully and in good faith, in a manner connected to, limited to and proportionate with the purpose of processing, and is retained for the period required for that purpose or as stipulated by the relevant legislation. Your personal data may be obtained, recorded, stored, preserved, altered or rearranged, in whole or in part, by automated or non-automated means. The information collected is never shared with third parties without your knowledge or consent, and is never used or sold for any commercial purpose other than the stated activity.
Transfer of Personal Data
In order to achieve the purposes set out above, your personal data may — in accordance with the law and the principle of good faith, in a manner connected to, limited to and proportionate with the purpose of processing, for the period required for that purpose or stipulated by the relevant legislation — be shared with domestic/foreign/international public or private institutions and organisations, our group companies, consultants or solution partners, suppliers or subcontractors permitted under the Turkish Commercial Code and other applicable legislation, public and/or private legal entities authorised by law and acting within the scope of their legal authority, persons or organisations permitted under other legislative provisions, and official authorities upon their request. Your personal data may be transferred to third parties without your explicit consent in accordance with Articles 5 and 8 of the Law on the Protection of Personal Data.
Method of Collecting Personal Data
Your personal data may be collected in written, verbal or electronic form through our website.
Deletion, Destruction or Anonymisation of Personal Data
Pursuant to Article 7 of the Law on the Protection of Personal Data, even where your personal data has been processed in accordance with the relevant legislation, it will be deleted, destroyed or anonymised by VELİAHT TURİZM TİCARET LTD. ŞTİ. once the reasons requiring its processing no longer apply. The relevant procedures and principles are carried out in accordance with the Law on the Protection of Personal Data and the Regulation on the Deletion, Destruction or Anonymisation of Personal Data, published in the Official Gazette dated 28 October 2017, numbered 30224. Personal data is deleted, destroyed or anonymised within 3 months following the date our obligation to do so arises. Where you apply to our company requesting deletion or destruction of your personal data:
• a) If all the conditions for processing personal data have ceased to apply, the personal data subject to your request is deleted, destroyed or anonymised. Your request is finalised within 30 days at the latest and you are informed accordingly.
• b) If all the conditions for processing have ceased to apply and the personal data subject to your request has been transferred to third parties, this is notified to those third parties, and the necessary actions within the scope of the regulation are ensured.
• c) If all the conditions for processing have not ceased to apply, your request may be rejected with reasons stated, in accordance with the third paragraph of Article 13 of the Law on the Protection of Personal Data, and the rejection is notified to you in writing or electronically within 30 days at the latest.
Your Rights Under the Law on the Protection of Personal Data
Under Article 11 of the Law, as a data subject you have the right to:
• Learn whether your personal data is being processed,
• Request information about it if it has been processed,
• Learn the purpose of processing and whether it is used in accordance with that purpose,
• Know the third parties to whom your personal data is transferred, domestically or abroad,
• Request correction of your personal data where it has been processed incompletely or incorrectly,
• Request deletion, destruction or anonymisation of your personal data,
• Request that any correction, deletion, destruction or anonymisation be notified to the third parties to whom your personal data has been transferred,
• Object to a result that is to your detriment arising from the exclusively automated analysis of your processed data,
• Claim compensation for damages arising from unlawful processing of your personal data.
Non-personal information is information that does not allow you to be personally identified. Such information may be used for any purpose and shared with third parties without consent.
Contact
You may exercise the rights set out above by contacting us through the channels below:
• Company: Veliaht Turizm Ticaret Limited Şirketi (Trip Savvy Travel)
• Address: 2. Küme Mevkii 2. Küme Evler Çavuşin Köyü Avanos/Nevşehir, Türkiye
• Phone: +90 384 271 26 96
• WhatsApp: +90 506 999 26 96
• Email: info@tripsavvytravel.com / tripsavvyturkey@gmail.com